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Terms and Conditions

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HunterX is free to download. These Terms explain how the game works, fair play, rewards from our partner Gymgasm, and your rights.

Contents

1. About These Terms

These Terms and Conditions ("Terms") are a binding agreement between you and Hunterx Technologies, 454 Royal Town, Mathigiri, Hosur 635109, India ("HunterX", "we", "us"). They govern your use of the HunterX mobile app, our website at https://hunterx.co.in and related services (the "Services").

HunterX is a fitness and habit app. You complete daily quests, earn experience points (XP), build streaks, climb levels and ranks, appear on leaderboards and can win eligible rewards from our reward partner.

By creating an account, or by tapping to accept these Terms, you confirm that you have read and agree to them and to our Privacy Policy at https://hunterx.co.in/privacy. If you do not agree, do not use the Services.

You must be aged 18 to 80. You confirm your date of birth when you sign up. If you are under 18 or over 80, you may not create an account or use the Services.

2. Your Account

You can sign up with email and password, Google or Apple. You agree to:

  • give accurate information and keep it up to date;
  • keep one account only, for your own use, and not sell, share or transfer it;
  • keep your password and one-time codes (OTP) private, and tell us at customercare@hunterx.co.in straight away if you think someone else has used your account; and
  • take responsibility for activity on your account unless you told us it was compromised.

We may refuse, suspend or close an account if the information is false, if you already hold another account, or if you break these Terms.

3. Health and Safety

HunterX is not a medical service. It does not diagnose, treat or give medical advice, and its quests and tips are general information only.

Physical activity carries risk. Before you start a new fitness routine, speak to a doctor, especially if you have a health condition, are pregnant, are injured or are returning to exercise after a break. Stop at once if you feel pain, dizziness or discomfort.

You take part in quests at your own risk and are responsible for choosing activities that are safe for you. Do not do quests in traffic, on unsafe ground or in any place or way that puts you or others in danger. Step counts, heart rate and other figures shown in the app depend on your device and may be inaccurate.

4. Quests, XP, Levels, Streaks and Leaderboards

Quests, XP, levels, ranks, streaks and badges are features of the game. They have no cash value and are not property you own.

  • We decide how quests are verified and how XP, levels and streaks are calculated. We may change these rules, rebalance XP, fix errors and reset or correct progress when needed, for example after a bug or a cheating case.
  • Progress depends on the data you share, including data from Apple Health or Health Connect if you connect it. If data is missing or wrong, your progress may be too.
  • If you appear on a leaderboard, other users can see your display name, avatar, XP, rank and streak. Choose a display name and avatar that follow Section 8.
  • We may remove a user from a leaderboard if their score appears unfair or their name or image breaks these Terms.

5. Fair Play and Prohibited Conduct

The game only works if everyone plays fairly. You must not:

  • fake activity or cheat in any way, including fake or edited health data, emulators, step-faking devices or apps, scripts, bots or automation;
  • use more than one account, or let someone else use yours;
  • exploit a bug or error to gain XP, rewards or leaderboard places, and you must report such bugs to us;
  • try to access, probe, overload or break our servers, the admin systems or other users' accounts;
  • reverse engineer, copy, decompile or scrape the app or its content, except where the law allows;
  • harass, abuse or impersonate others, or upload unlawful, hateful, sexual, violent or infringing content;
  • use the Services to promote or run any competing, commercial or unlawful activity; or
  • break any law, or help someone else to do any of this.

What we may do. If we find or reasonably suspect a breach, we may remove XP, streaks and rewards, cancel or refuse a reward, hide you from leaderboards, suspend or close your account, and where needed report the matter to the authorities. We will explain our reason when we reasonably can.

6. Rewards and Prizes

Free to play. HunterX is free to download and the core app is free to use. You do not stake or wager money to take part in any reward. If we add paid features (Section 7), buying one does not by itself earn you a reward or improve your chance of one, unless the offer clearly says so and the law allows it. HunterX does not run any game of chance for money.

Who provides rewards. Rewards are currently provided and fulfilled by our reward partner, Gymgasm. Apple Inc. and Google LLC are not sponsors of any reward and are not involved in it.

Eligibility. To win or redeem a reward you must be 18 or over, hold one genuine account, be in good standing, have followed these Terms, and meet any extra conditions shown with that reward (for example location, branch or time limits). Rewards are not available where the law forbids them.

Terms of each reward.

  • Rewards, scratch cards, coupons and referral benefits are offered while stocks and the programme last, and have no cash value. They cannot be exchanged for cash, sold or transferred, unless the reward says so.
  • Each reward shows its details, such as what it is, how to redeem it and when it expires. Expired or unredeemed rewards are lost.
  • Gymgasm may ask you to prove who you are before it provides a reward. We share only the information needed to fulfil it, as described in our Privacy Policy.
  • Tax, if any, on a reward is your responsibility.
  • Any gym membership, product or service you receive from Gymgasm is also subject to Gymgasm's own terms and policies.

Changes and withdrawal. We and Gymgasm may change, pause or end rewards, or add or remove reward partners, at any time. We will tell you in the app where a change affects rewards you have already earned and not yet used, and we will honour those earned rewards for a reasonable period unless the law or your breach of these Terms allows otherwise.

Fraud. We may refuse or cancel any reward, and recover it where possible, if we reasonably believe it was won by cheating, a bug, a mistake or a breach of these Terms.

Referrals. A referral counts only when the person you refer is a real new user who completes the steps the app shows. Self-referral, fake accounts and paid or spammy promotion are not allowed.

7. Paid Features and Subscriptions

HunterX is free to download. We may in future offer paid features, paid campaigns or challenges, and subscriptions ("Paid Features"). This Section applies from the moment we offer any. Some quests may be shown in the app as paid, but paying is not yet available and no payment is taken until we tell you that it is.

  • Price and details first. Before you pay, the app shows the price (including applicable taxes such as GST where required), what you get, how long it lasts and how it renews. Nothing is charged until you confirm.
  • Payment through the store. Purchases on iOS and Android are made through the Apple App Store or Google Play, who process the payment under their own terms. We do not see or store your card details.
  • Subscriptions renew automatically at the end of each period at the price shown, until you cancel. You cancel in your Apple or Google account settings, before the renewal date. Deleting the app or your HunterX account does not cancel a subscription.
  • Free trials and offers. If we offer one, its length and what happens at the end are shown before you start.
  • Price changes. We may change prices for future periods. We will tell you in advance where the law or the store requires, and you may cancel before the change applies.
  • Refunds. Refunds for purchases are handled by Apple or Google under their policies and any rights you have under law. Except where the law or those policies say otherwise, Paid Features already delivered are not refundable. Contact customercare@hunterx.co.in if you need help with a purchase.
  • Rewards and prizes. A Paid Feature never guarantees a reward or prize, and paying does not increase your chance of winning one, unless the offer says so in clear words and the law allows it.
  • Ending or changing Paid Features. We may change or withdraw a Paid Feature. If we withdraw one you have paid for and not received, we will refund the unused part where the law or store policy requires.

We will update these Terms, and tell you, before we offer the first Paid Feature.

8. Your Content

"Your content" means your display name, avatar, photos you submit as proof for quests, and any other image, text or feedback you submit.

  • You keep ownership of your content. You give us a free, worldwide, non-exclusive licence to host, store, display and process it only as needed to run and improve the Services, for example to show your avatar on a leaderboard.
  • You promise that you own the content or have the right to use it, and that it does not break the law, infringe anyone's rights, or include nudity, hate, harassment, violence or other people's personal information.
  • We may remove content, or ask you to change it, if it breaks these Terms or the law.
  • If you send us ideas or feedback, we may use them without paying you or crediting you.

The licence ends when you delete the content or your account, except for copies in backups for the period in our Privacy Policy.

Quest proof. Some quests ask for photo proof. Our team reviews it and may approve it, ask you to resubmit, or reject it with a reason. XP and rewards for the quest are given only after the proof is approved. Only upload photos you have the right to share, and do not include other people without their consent.

9. Our Property

The Services, including the app, code, design, text, characters, artwork, animations, level and rank names, and the HunterX name and logo, belong to Hunterx Technologies or its licensors and are protected by law. Some artwork in the Services is created with the help of AI tools.

We give you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on your own device for your own personal, non-commercial use, under these Terms. You may not copy, modify, distribute, sell, rent or create works from any part of the Services, or use our name, logo or artwork without our written permission.

HunterX is an independent app. It is not affiliated with, sponsored by or endorsed by the makers of any other game, comic, film or series. Names and marks of others belong to their owners.

If you believe content in the Services infringes your rights, email customercare@hunterx.co.in with details and we will review it promptly.

10. Notifications and Communications

We send you service messages by email and in the app, such as sign-in codes (OTP), security notices, changes to these Terms and replies to your requests. These are part of the Services and you cannot opt out of them while you have an account.

Push notifications about quests, streaks and rewards are optional and you can turn them off in your device settings or in the app. We send promotional messages only if you agree to receive them, and you can withdraw that agreement at any time.

11. Third-Party Services

The Services work with outside services such as Google and Apple (sign-in and push notifications), Apple Health and Health Connect, and our reward partner Gymgasm. Each is run by another company under its own terms and privacy policy, which apply when you use it. We are not responsible for their services, availability or actions.

You may connect or disconnect Apple Health or Health Connect at any time in your device settings. Links to other websites are provided for convenience and we do not control or endorse them.

12. Suspension, Termination and Account Deletion

By you. You can stop using the Services and delete your account at any time: in the app, go to Settings → Account → Delete Account, or use https://hunterx.co.in/delete-account or email customercare@hunterx.co.in. Uninstalling the app does not delete your account. What happens to your data is explained in our Privacy Policy.

By us. We may suspend or end your access, with or without notice, if you break these Terms, if we must by law, if your account is inactive for a long time, if you put the Services or other users at risk, or if we stop offering the Services. Where reasonable we will tell you why and, for a mistaken action, let you ask us to review it.

What follows. When your account ends, your licence to use the Services ends and your XP, levels, streaks, badges and unused rewards are lost, unless the law says otherwise or we agree otherwise in writing. Sections that by their nature should survive (for example Sections 9, 13, 14 and 16) continue after termination.

13. Disclaimers

We work to keep the Services running well, but we provide them "as is" and "as available". To the fullest extent the law allows, we do not promise that the Services will be uninterrupted, error-free, secure or always accurate, that any data (such as step counts) will be correct, or that any particular result or fitness outcome will follow from using HunterX.

We may change, pause or remove features, and we may carry out maintenance, at any time.

Nothing in these Terms limits any right you have under consumer protection or other law that cannot be excluded.

14. Limitation of Liability and Indemnity

To the fullest extent the law allows:

  • Hunterx Technologies, its owners, staff and partners (including Gymgasm) are not liable for any indirect, incidental, special or consequential loss, or for loss of data, profit, progress or rewards, arising from your use of the Services;
  • we are not liable for injury, illness or loss caused by physical activity you do, whether or not you did it as part of a quest; and
  • our total liability to you for any claim about the Services will not exceed INR 5,000 or the amount you paid us in the 12 months before the claim, whichever is higher.

Nothing in these Terms excludes or limits liability that the law does not allow to be excluded, such as liability for fraud or for death or personal injury caused by our own negligence where the law says so.

You agree to cover us for losses, claims and costs (including reasonable legal fees) that arise from your breach of these Terms, your content, or your misuse of the Services, to the extent the law allows.

15. Apple and Google Store Terms

If you downloaded HunterX from the Apple App Store or Google Play, these Terms are between you and Hunterx Technologies only, not Apple or Google. Apple and Google have no duty to provide support or maintenance for the app, and are not responsible for any claim about it, including product liability, legal compliance, consumer protection or intellectual property claims.

For iOS: if the app fails to meet a warranty, you may tell Apple, who may refund any purchase price for a Paid Feature, and Apple has no other warranty duty. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you once you accept them. You confirm that you are not in a country under a US government embargo and are not on any US list of restricted parties.

You must also follow the terms of the Apple App Store or Google Play that apply to you.

16. Governing Law, Disputes and Jurisdiction

These Terms are governed by the laws of India. If you have a problem, please write to us first at customercare@hunterx.co.in so we can try to resolve it informally. We acknowledge complaints within 3 working days and aim to resolve them within 30 days.

If we cannot resolve it, the courts at Hosur, Tamil Nadu, India have exclusive jurisdiction, except where the law gives you the right to bring a claim in another court, such as under consumer protection law.

17. Changes, General Terms and Contact

Changes. We may update these Terms when our features, partners or legal duties change. The latest version is always at https://hunterx.co.in/terms with its effective date. For material changes we will tell you in the app or by email before they apply, and by continuing to use the Services after that date you accept the new Terms. If you do not agree, you can delete your account.

General.

  • These Terms and our Privacy Policy are the whole agreement between you and us about the Services.
  • If a part of these Terms is found invalid, the rest stays in force.
  • If we do not enforce a right straight away, we have not given it up.
  • You may not transfer your rights under these Terms. We may transfer ours to a successor of our business.
  • We are not responsible for delay or failure caused by events beyond our reasonable control.
  • These Terms may be provided in other languages for convenience; if they differ, the English version applies.

Contact and grievance officer.

Hunterx Technologies
454 Royal Town, Mathigiri, Hosur 635109, India
Email: customercare@hunterx.co.in
Grievance officer: Balakumaran Ramalingam Muthupalani (customercare@hunterx.co.in)